Conflict Resolution
A professional skills course designed to help participants resolve workplace conflict through clear communication, active listening, and practical problem-solving strategies.
Course Overview
The Conflict Resolution for Professionals Course is designed to equip participants with the skills and strategies necessary to effectively manage and resolve conflicts in professional settings. This course is ideal for case managers, behavioral health professionals, and individuals in related fields who are committed to fostering collaboration, improving communication, and maintaining positive working relationships.
Throughout this course, participants will explore the fundamentals of conflict resolution, including understanding the root causes of conflict, identifying different conflict styles, and applying effective communication techniques. The course provides a step-by-step guide to resolving conflicts, emphasizing active listening, empathy, and problem-solving. Participants will also gain insights into best practices for managing difficult conversations, addressing power dynamics, and fostering a culture of collaboration and mutual respect.
Course Details
Duration: 2 hr
CEUs: 2.0
Delivery Method: Live Virtual Training
Registration Fee: $45 USD
What You’ll Learn
- Understand the root causes of conflict and why they should be addressed effectively.
- Identify different conflict styles and adapt response strategies to the situation.
- Develop effective communication skills, including active listening, empathy, and clear expression.
- Apply best practices for managing difficult conversations and addressing power dynamics.
- Promote a culture of collaboration, mutual respect, and positive professional outcomes.
Continuing Education Information
By completing this course, participants will earn 2.0 Continuing Education Units (CEUs), demonstrating their proficiency in conflict resolution and their ability to promote positive outcomes in professional environments.
Why This Course Matters
Conflict handled poorly can damage communication, trust, and teamwork. This course helps participants develop practical strategies to address tensions early, communicate more effectively, and support healthier professional relationships.
Ready to Schedule?
Reserve your spot for Conflict Resolution through ReInVentU’s scheduling page.